Support for Members

Levels of Service 1-4.

An introduction on the how to use the library.

Service level 1_ just the library
Use the library as it is. We add new items every month. If you want a detail that is not currently in the library, just make a request and we will consider creating it. You will be notified if it does get added and there is no extra charge for this service
Service level 2_small adjustments
step 2

All of the library details can be customised by you, ie colour, texture, size. If you simply don’t have the time or are not confident in using SketchUp we can make small amendments to any 3D component/construction detail. The updated model and drawing will be added to the main library. Our turn around is quick but we do make a small charge for such amendments, typically £9.99. Contact us with your requests.

Service level 3_A unique detail

Your design may be so unique that we simply haven’t modelled the part or the construction detail. You can ask us to model a one off component or the construction detail for anything in your design which will be exclusive to you for a period of 12 months. Contact us with your requirements for a quote. (details quoted will be at an exclusive member only price).

Service level 4_ all of the details
Step 4

Don’t have the time to do the construction detailing for your project, have great ideas but don’t know where to start with the details or simply don’t want to be a slave to your software; we can help.
Send us your masterplan and we will quote to provide some or all of the details. Drawings will be issued with your own title blocks and in PDF format. The SketchUp & Layout files can also be provided.
Contact us for a prompt response and quote at discounted member pricing.